What does my customer see when an order is placed that must be approved?
Purpose and scope
As a merchant, there may be times that you want to control how and when orders are placed into your ERP. Maybe you want to check their veracity before you submit them into your ERP. Perhaps you need to approve certain customer's orders manually for stock allocation or credit control reasons. Or maybe your customer's have an internal approval process for their orders prior to submission.
The order approval feature provides you with the control and flexibility to do that - review, approve and then place orders in your ERP following approval.
What do my customers see in WebShop when the order approval feature has been switched on?
When your customers place an order where this feature is switched on, your customer will see the following screen, letting them know that they have successfully placed their order and that it will be reviewed shortly.