PocketShop feature sets
PocketShop is a mobile application that is designed to work on your Android or iOS mobile phone. It is a B2B sales app designed to help your customers quickly scan and order products at a time and place that suits them! Designed with a simple interface, it allows your customers access your product catalog, place orders and viewing account information such as balance, credit limit, order history and invoices in an efficient and timely way.
Built on top of Digital Commerce Platform, and integrating with your ERP, it comes packed with many feature sets offering you a vast array of functionality. As standard, we support integration with many ERPS. Read Our platform and your ERP for a full list of ERPs that we integrate with.
PocketShop is SaaS product
PocketShop is a SaaS product.
This means that it includes all of the support, regular feature updates, and security monitoring required so that no customer is left behind on older, insecure software and you can concentrate on your core business function.
Of course you can still opt for additional professional services to help you with extensions, migration and roll-out.
Branding
Supports branding PocketShop with your company colours during initial build.
Use your own company icon on your PocketShop app, so your customers can easily identify your brand on their phone and in the mobile application stores.
Publish in the app store under your company account
Read Branding and managing content in PocketShop for more information.
Content management
Supports easy to configure, instantly visible banner management (hero and category) in Management Interface
Create and manage news articles in Management Interface, which are visible upon save
Create and manage essential pages, such as links to Contact Us and Privacy Policy pages
Read Branding and managing content in PocketShop for more information.
Account management
Same logins are used for both WebShop and PocketShop
Create and manage customer accounts in Management Interface
Change a customer’s password in Management Interface
Maintains a copy of a customer’s Cart, Favourites and other configurations on Digital Commerce Platform, which can be restored to the customer’s account when they log in again.
Click here for more information on this feature set.
Catalog management
Easily update your product catalog using import and export tools in Management Interface
Automatic regular import of your product catalog from your ERP
Product configuration
Displays real-time version of your product catalog so you can
Set up a regular automatic import of your product catalog,
Upload and download products by spreadsheet and / or
Manually add or edit products in Management Interface
Once you’ve saved your changes, they are immediately visible in PocketShop.
Display multiple product images
Include product options
Include additional product attributes
Include product specifications
Display selling units and pack sizes
Display PDF Downloads
Click here for more information on this feature set.
Search and filter
Extensive catalog search
Search product catalog by SKU, keyword and alternative codes
Supports a single category structure, which is the same for WebShop and PocketShop
Filter listed products using the category structure
Showcase your catalog by nesting products in sub-categories. Maximum limit of nested sub-categories is 9.
Read PocketShop search options for more information.
Barcode scanner
Includes a barcode scanner to easily locate products
Supports many barcode types including EAN (International Article Number), UPC (Universal Product Code) and QR code.
Read Using barcode scanner in PocketShop for more information.
Customer self-service
Secure login
“My Account” screen, which is populated with your customer’s credit status and contact details. Customer details are retrieved from your ERP.
Favourites, allowing your customer to mark products as Favourites for easier re-ordering
Repeat ordering based on Order History
Release ordering based on a configurable set of status
Transactions, allowing your customers to view transactions which have been retrieved in real-time from your ERP
Read Customer self-service options in PocketShop for more information.
Sales order processing
Compile your order
Browse catalog and use "Add to Cart" button to add products to the Cart
Allows customers with accounts compile orders while offline. Your customers can compile orders when and where it suits them, regardless of their internet connectivity.
Checkout
Place order into your ERP in real-time. See how we integrate with your ERP for more specific integration details:
Integration with SAP Business One
Integration with Intact xline/vLine and Intact iQ
Pay for your order
Accept payment against a credit balance
Accept immediate payment using debit or credit cards with our integration with Opayo
Additional features that support sales order processing
Automatic order confirmation email sent to your customers when they place an order
Verify that an order has been successfully submitted to your ERP in Management Interface
Read Sales order processing in PocketShop for more information.
Pricing
Pricing in multiple currencies. By default, the currency is set to EUR. The following additional currencies can be supported: GBP, USD, AUD, CAD and NZD. Data is retrieved from the currency field for each customer set in your ERP.
Configure and apply minimum product pricing
Apply customer-specific pricing in real-time when customer is online.
Display discounts and quantity breaks pricing when calculating an order total if they have been set up in your ERP.
Display quantity break information on the detailed product screen with display of a From price where quantity break is enabled.
Stock
View real-time stock availability
Display stock level on product listing and detailed product pages
Display stock level indicators on product listing and detailed product pages
Shipping and delivery
Configure delivery due dates. Either let your customer select the next available date or set up ERP rules that are applied during checkup. Typically, delivery date rules are set up during your PocketShop app build.
Use Shipping Services in Management Interface to set up shipping charges. Shipping charges are automatically applied to your customer’s orders in PocketShop.
Configure collect in-store options
Payment gateway integration
Supports paying by credit or debit card through the PCI compliant Opayo payment gateway
Read Paying for orders in PocketShop for more information.