Checkout
Purpose and scope
The Checkout process includes the following steps:
Calculate real-time pricing for products in the Cart
Select shipping options
Complete delivery information
Step by step
Calculate real-time pricing for products in the Cart
Click My Cart in the top-right corner of the screen once the order has been compiled. This opens the Cart and lists all products that have been added to the Cart.
Key points
Depending on features enabled, and how WebShop has been configured, each product can have different pricing rules associated with it.
Any Understanding multi-buy offers in WebShop that are available to your customer are displayed at the top of the screen. Update the Cart to take advantage of these offers.
Add any applicable Using vouchers and coupons in WebShop.
The final pricing for the order is calculated by applying any applicated vouchers or multi-buy offers and by retrieving the latest products in real-time from your ERP.
Select shipping options
Your customer specifies how they would like to get their order. Using Shipping services in WebShop, you can configure different shipping options and associated charges. Your customer may have to Update Cart if they change their shipping option, which may affect the final price of the order.
Complete delivery information
Once your customer is happy with their order, they click Checkout. Depending on the shipping option selected, one of the following screens are displayed:
If your customer selects Collect-in-store, they can select a location point from the drop-down list. The location points are the list of store locations you have previously configured in Management Interface - read Managing store locations in WebShop for more information.
Once your customer has selected a location point, and clicked Checkout, the Collect in Store screen is displayed.
Enter the required data and click Next.
If your customer selects Delivery, the Delivery Details screen is displayed.
Key points
By default, the Billing Address are set to the "Bill To" field in your ERP.
By default, the Delivery Address are set to the "Ship To" field in your ERP.
Your customers can select a delivery address from a drop-down box on the Delivery Details screen. This list displayed is a combination of delivery addresses saved to WebShop and those that are saved in your ERP. Find out how your customers can create and manage their delivery addresses in WebShop here.
Your customers can overwrite the default delivery address and use the modified address for this order. If they do, the address is stored with the order details; it is not saved in the Address Book.
Your customer must enter a PO Reference in the Additional Info section of the Delivery Details screen.
Enter the required data and click Next.