October 2024

🆕 New features in WebShop

Update your bookmarks - new location for Aphix Assist!

We’ve launched our new knowledge base. Aphix Assist has been re-organized, rebranded and renamed.

⭐ Content portal… renamed

It is now called Digital Commerce Knowledge Base. Please update your bookmark to: https://help-dc.experlogix.com, so you have quick access to the latest Digital Commerce documentation!

⭐ Content… re-organized

You’ll find a full list of standard features for each of our products under Getting Started → What’s Standard?
We’ve combined documentation for PocketShop and SalesRep into one space so click Mobile Apps for all our feature guides and Frequently Asked Questions for those products.
We have included some ERP-specific content, so select your ERP from the drop-down box in the top menu. This drop-down is only visible if there is ERP-specific content available.
You’ll find the rest of our content in the same location as it was on Aphix Assist - so check it out when you have time!

⭐ Content... rebranded

We’ve updated our knowledge base with new icons and Experlogix branding.

Remember all new content will be published to this knowledge base from now on.

So, update your bookmark to the newly launched Digital Commerce Knowledge base: https://help-dc.experlogix.com

Updates to Management Interface

We’re working on improving Management Interface so that you can carry out all your configuration and managements tasks easily and efficiently. This month, we’ve updated our branding, so you’ll notice our Experlogix logos on the login screen, and when you use Management Interface and WebShop.

Easily update your Social Media links on WebShop

We’ve upgraded some of our software, and now you can easily update your Social Media logos and links on WebShop.

In Management Interface, simply open Company → Social and add your links to the social media platforms that are listed. The social media logo and link are immediately displayed in WebShop on the Header and Footer once you save your changes.

Read How do I add social media links to WebShop? for a step by step guide on what to do to add your social media links.

Create a web account using a CMS Page

Your customers' web accounts provide them access to a WebShop dashboard from where they can quickly carry out many tasks, such as viewing online order history, storing Favourites and building orders to place now and in the future.

Previously, your customers can automatically set up their WebShop Instant Account provided you have well-maintained customer contacts in your ERP. Alternatively, they can set up a web account, which provides the access to the same functionality but is not synchronized with your ERP. Setting up a web account involves using a previously defined email template to capture data so you can set up the account on their behalf.

We’ve extended this functionality so that instead of using an email template, you can create a CMS page and link it to the web account setup process in WebShop.

Want to find out more? Click How can my customers create a web account? for more information.

Watch a product webinar again!

Product Webinar recordings are now available for you to watch again; simply click Product Webinars on the Digital Commerce Knowledge Base landing page and select which webinar recording you wish to watch.

We’ve updated Product Webinars with our latest webinar on:

Advanced account dashboard forms and Templating