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Brightpearl integration with Digital Commerce

Digital Commerce Platform integrates seamlessly with Brightpearl, allowing you to use and extend your business data online without compromising its quality and integrity. Data is requested and sent through a standard data interface using a REST web service.

Experlogix Digital Commerce integrates with Brightpearl to provide you with a

  • Customer Portal - designed to be used by customers to view their order history, quotations, delivery addresses and account details.

  • Purchase Order Portal - designed to be used by suppliers to allow Brightpearl suppliers view, manage and fulfil orders.

This article defines the standard product features for the Brightpearl Customer Portal and Brightpearl Purchase Order Portal once they have been integrated with Digital Commerce Platform.

Experlogix Digital Commerce is a SaaS product

Experlogix Digital Commerce is a SaaS product.

This means that it includes all of the support, regular feature updates, and security monitoring required so that no customer is left behind on older, insecure software and you can concentrate on your core business function.

Of course you can still opt for additional professional services to help you with extensions, migration and roll-out.

Introducing concepts and terms used in this article

Term

Definition

Customer

a person to whom products are sold, and whose details are stored under Customers in Brightpearl.

Enterprise resource platform (ERP)

a collection of your critical business operating systems, such as product, stock levels, financial, customers, suppliers and so on that run on the same platform.

JavaScript Object Notation

(JSON), a open standard text format that defines data elements in a structured way that is both human- and machine- readable.

Representational State Transfer

(REST), and is a protocol used to send and receive data using standard web service calls.

Supplier

a person who supplies products to be sold, and whose details are stored under Suppliers in Brightpearl.

User

is either a customer or a supplier as defined in this feature guide.

Web service

service that allows two disparate systems communicate with each other via a standard messaging system.

Feature list

As standard, integrating Digital Commerce Platform with Brightpearl offers you the following standard features:

Feature

Customer Portal

Purchase Order Portal

Branding

  • Use Settings in Management Interface to brand the Login screen and in the header of the Customer Portal.

  • Use Settings in Management Interface to brand the Login screen and in the header of the Purchase Order Portal.

Customer Account management

  • Allow users to create their own accounts

  • Allow users to manage their own accounts with secure login and reset password functionality

  • Supports gated login

Merchant account management

(on behalf of customers)

  • Provide access to Management Interface

  • Enable or disable features in Settings

  • On behalf of customers, administrators can create and edit (including deactivating) customer accounts in Management Interface

  • On behalf of customers, administrators can update customer passwords

Supplier account management

  • Allow users to create their own accounts

  • Allow users to manage their own accounts with secure login and reset password functionality

  • Supports gated login

Merchant account management

(on behalf of suppliers)

  • Provide access to Management Interface

  • Enable or disable features in Settings

  • On behalf of suppliers, administrators can create and edit (including de-activating) account details in Management Interface

  • On behalf of suppliers, administrators can update customer passwords

Customer self-service

  • View account details, including credit limits and balance

  • Manage and update your delivery addresses

  • View your order history & add comments to an order

  • View and print commercial documents, such as invoices and credit notes

Supplier self-service

  • Utilize the automated and integrated purchase order process, designed for your suppliers to manage orders via email links they receive about each order.

Sales order processing

  • Share quotations via email

  • Manage delivery addresses, with functionality to add new delivery addresses directly into your Brightpearl ERP

  • Convert quotations to orders, using a workflow that directs you through including delivering details, specifying payment methods and placing the order directly into your Brightpearl ERP

Integrating with external tools

Reporting

  • View audit logs of activity

  • Rename headings on fields contained in your Purchase Orders and Purchase Order Quotes

  • View a list of Purchase Orders added to your Brightpearl ERP

  • View a list of Purchase Order Quotations added to to your Brightpearl ERP

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