Brightpearl integration with Digital Commerce

Customer

a person to whom products are sold, and whose details are stored under Customers in Brightpearl.

Enterprise resource platform (ERP)

a collection of your critical business operating systems, such as product, stock levels, financial, customers, suppliers and so on that run on the same platform.

JavaScript Object Notation

(JSON), a open standard text format that defines data elements in a structured way that is both human- and machine- readable.

Representational State Transfer

(REST), and is a protocol used to send and receive data using standard web service calls.

Supplier

a person who supplies products to be sold, and whose details are stored under Suppliers in Brightpearl.

User

is either a customer or a supplier as defined in this feature guide.

Web service

service that allows two disparate systems communicate with each other via a standard messaging system.

Branding

• Use Settings in Management Interface to brand the Login screen and in the header of the Customer Portal.

• Use Settings in Management Interface to brand the Login screen and in the header of the Purchase Order Portal.

Customer Account management

• Allow users to create their own accounts

• Allow users to manage their own accounts with secure login and reset password functionality

• Supports gated login

Merchant account management

(on behalf of customers)

• Provide access to Management Interface

• Enable or disable features in Settings

• On behalf of customers, administrators can create and edit (including deactivating) customer accounts in Management Interface

• On behalf of customers, administrators can update customer passwords

Supplier account management

• Allow users to create their own accounts

• Allow users to manage their own accounts with secure login and reset password functionality

• Supports gated login

Merchant account management

(on behalf of suppliers)

• Provide access to Management Interface

• Enable or disable features in Settings

• On behalf of suppliers, administrators can create and edit (including de-activating) account details in Management Interface

• On behalf of suppliers, administrators can update customer passwords

Customer self-service

• View account details, including credit limits and balance

• Manage and update your delivery addresses

• View your order history & add comments to an order

• View and print commercial documents, such as invoices and credit notes

Supplier self-service

• Utilize the automated and integrated purchase order process, designed for your suppliers to manage orders via email links they receive about each order.

Sales order processing

• Share quotations via email

• Manage delivery addresses, with functionality to add new delivery addresses directly into your Brightpearl ERP

• Convert quotations to orders, using a workflow that directs you through including delivering details, specifying payment methods and placing the order directly into your Brightpearl ERP

Integrating with external tools

• Use App Store to integrate a payment gateway

• Install Google Analytics to track your Customer Portal usage

Reporting

• View audit logs of activity

• Rename headings on fields contained in your Purchase Orders and Purchase Order Quotes

• View a list of Purchase Orders added to your Brightpearl ERP

• View a list of Purchase Order Quotations added to to your Brightpearl ERP