Using 2FA in Management Interface | Experlogix Digital Commerce

Purpose and scope

Keeping the Management Interface secure is essential since it contains access to your system configuration and product catalogue. We have introduced an additional security method to aid you in keeping access to the Management Interface secure. Two-factor authentication (2FA) adds an extra layer of security by requiring you to provide two identification methods before granting access to the Management Interface. The two identification methods necessary when 2FA is enabled are your password and a code sent to you by SMS when you request it. This reduces the risk of unauthorized access to your Management Interface, which contains administrative functions and system configurations.

We recommend enabling 2FA to protect your Management Interface from potential security breaches.

This article’s purpose is to outline the benefits of using 2FA and provide a step-by-step guide to enabling, disabling, and using it every day.

Benefits

Key benefits of using 2FA are:

Restrict access to verified users only.
Compliance with many regulations and standards, such as GDPR, HIPAA and SOC 2, which may be mandated in your region
Reduces the risk of security breaches.
Keeps your core functions and sensitive data safe on your Digital Commerce platform.

Tasks

Set up

Setup

Select Security under Administrators in the left-side menu of the Management Interface.
Toggle to Enabled. This switches 2FA on for all administrators who use the Management Interface.

Log in to the Management Interface using 2FA for the first time

Once 2FA has been enabled on your system, all administrators must use it to log in. This ensures that all administrators use the additional layer of security that is applied when using 2FA.

Enter your username and password, and select Log in. This displays a screen where you set up 2FA by entering your phone number.
Enter your phone number, and select Send Code. This sends a code by SMS to the phone number you entered, and displays the Verify Number screen.
Enter the code you received, and select Verify. This registers your phone number and opens the Management Interface on your Dashboard.

Enter your username and password, and select Log in. This sends a code to your phone by SMS, and displays the Verify Code screen.
Enter the code you have received, and select Verify. This opens the Management Interface on your Dashboard.

Disable

Select Security under Administrators in the left-side menu of the Management Interface.
Toggle to Disabled. This switches 2FA off for all administrators who use the Management Interface.