How do I create a multi-buy offer?
Purpose and scope
The multi-buy offers feature allows you to set up and manage offers for your customers. Three offer types can be created:
Offer type | Description |
|---|---|
Manual selection | Create a list of products for which the offer applies. Manually select the quantity of each product that needs to be purchased, and specify which product is free. |
Cheapest free | Create a list of products for which the offer applies. If all these items are added to the cart, the cheapest is automatically free. For example, “Buy 3, and the cheapest item is free”. |
Trigger quantity | Create a list of products for which the offer applies. Specify the number of products that needs to be purchased, and the number of products that are free if that product is in the cart. For example, “Buy 4, get 2 free”. |
With each offer, you can set up an automatic start and end date. If no dates are specified, then the offer is available immediately.
Multi-buy offers are created and managed in Management Interface, and viewable in WebShop.
This article provide a description of how to
Create a "Manual Selection" multi-buy offer
Create a “Cheapest Free“ multi-buy offer
Create a “Trigger Quantity“ multi-buy offer
Step by step
Step 1: Log into Management Interface
Log into Management Interface using your username and password. This opens the dashboard of your Management Interface.
Step 2: Open Multi-Buy Offers
Click Discounts under Shop from the left side menu.
Select Multi-Buy Offers. This opens the Multi-By Offers listing screen.
Action 1: Create a "Manual Selection" multi-buy offer
This offer type allows you to control both the quantity of product and which product is free.
Click New to create the offer.
Enter a name and click Submit. This adds the offer to the listing screen.
Click on the Edit icon to the right of the offer you have created. This opens the Edit Offer screen where you can configure the offer.
Select “Manual Selection” as the offer type.
Add products using the Product search facility. The product list shows all products contained in the multi-buy offer.
Include the number of each product that must be in the cart before the offer applies by entering the required quantity in the Qty field.
Select which products you wish to be free in this offer.
Click Save to save the offer.
Key points
Assuming your customer has added the correct quantity of non-free products to their cart, the free products are automatically added to their cart.
If the Start Date is set to a future date, the offer remains inactive until that date is reached. Then it automatically becomes active.
If the End Date is left blank, the offer remains active until you manually remove it.
To remove products from the product list, check the box beside the product you wish to remove and click Save. The product is removed from the list, and the change is updated immediately on WebShop.
Action 2: Create a "Cheapest Free" multi-buy offer
This offer type allows you to automatically add the cheapest product in the product list to your customer’s cart free of charge.
Click New Special Offer to create the offer.
Enter a name.
Select “Cheapest First” as the offer type.
Add products using the Product search facility. The product list shows all products contained in the multi-buy offer.
Click Save to save the offer.
Key points
Assuming your customer has added the correct products to their cart, the cheapest product is automatically marked as 0 in your product cart.
If the Start Date is set to a future date, the offer remains inactive until that date is reached. Then it automatically becomes active.
If the End Date is left blank, the offer remains active until you manually remove it.
To remove products from the product list, check the box beside the product you wish to remove and click Save. The product is removed from the list, and the change is updated immediately on WebShop.
Action 3: Create a "Trigger Quantity" multi-buy offer
This offer type allows you to have control over both the number of product to purchase before the offer applies and the number of products that are free.
Click New Special Offer to create the offer.
Enter a name.
Select “Trigger Quantity” as the offer type.
Enter the number of products you wish the customer to purchase before this offer is activated (or triggered).
Enter the number of free products that will be added to the product’s order.
Add products using the Product search facility. The product list shows all products contained in the multi-buy offer.
Click Save to save the offer.
Key points
Assuming your customer has added the correct quantities of products to their cart to trigger this offer, the cheapest product(s) from the list are set to in their product cart.
The product(s) added as free will always be the cheapest; if an offer was Buy 4 get 2 free, the two cheapest products from the product list would be free.
If the Start Date is set to a future date, the offer remains inactive until that date is reached. Then it automatically becomes active.
If the End Date is left blank, the offer remains active until you manually remove it.
To remove products from the product list, check the box beside the product you wish to remove and click Save. The product is removed from the list, and the change is updated immediately on WebShop.