PocketShop integration with your ERP

Purpose and scope

The Digital Commerce Platform integrates seamlessly with your Enterprise Resource Platform (ERP), allowing you to use and extend your business data online without compromising its quality and integrity. The Digital Commerce Platform integrates with your ERP using an appropriate web service. This means that a standard set of web service calls are made to send requests for data and receive required data in response. PocketShop uses the same set of web service calls to integrate with your ERP.

This feature guide explains when web service calls are made from PocketShop, and on what screen the data is displayed.

Benefits

Key benefits are:

• Using a standard set of web service calls that we have developed and maintain by means that your data quality and integrity is maintained.

• Web service calls are made at the appropriate time, so that PocketShop is responsive to your requests which in turn, helps you run your business more efficiently.

How it works

PocketShop integrates with your ERP at the following points:

• When you initially Log in, your data is retrieved and then stored locally in PocketShop. The following data is retrieved:

  • My account

  • Product catalogue

  • List of Recent products

  • Order history

  • Transactions

• A periodic sync occurs between your ERP and the Digital Commerce Platform. Any product changes in your ERP are uploaded into PocketShop.

• When you update a single product in Management Interface, the change is uploaded onto PocketShop.

• Each time you open the Transactions screen, the latest ledger details, such as invoices, from the order and journal tables for a particular customer are retrieved from your ERP.

• Each time you open the Order History screen, the latest order details are retrieved from your ERP.

• When you checkout, PocketShop:

  • performs real-time price calculation on the products in your order,

  • obtains any freight / shipping charges that are owed,

  • places the order in your ERP in real-time.

• When you log out, PocketShop cleans up data and exits gracefully.