Using Translations in WebShop
Purpose and scope
Your industry or region may have different terms or phrases for standard elements in an eCommerce shop. For example, we've named where your customers put their products before checkout, the Cart. Perhaps you call it Basket or Trolley. Or perhaps your customers are not English speakers and you want to have WebShop in another language.
Our Translations feature allows you to
update and display field labels and error messages that are in the WebShop user interface with terms and phrases of your own.
update and display field labels and error messages in multiple languages. We currently support: English (UK), English (US), Dutch (Netherlands), French, German and Spanish.
The purpose of this feature guide is to describe what Translations is and show you how to use it.
Key points
Changes made in Translations are immediately visible in WebShop once saved.
Currently, multi-language support is provided for WebShop only.
Benefits
Key benefits of using our translations feature:
Customize what your customer's see in your WebShop by updating and displaying field labels and error messages
Showcase your WebShop in many different languages. We support six languages: English (UK), English (US), Dutch (Netherlands), French, German and Spanish
Introducing terms and concepts used in this article
Term | Definition | Example |
|---|---|---|
Global Tag | a label assigned to a field or element in WebShop’s user interface | cart.checkout |
Text | In this context, a string displayed on an element used in WebShop’s user interface | Checkout |
Translation | a “Global tag:text“ pair, which links a particular label to a particular piece of text | cart.checkout:Checkout |
Step by step
Step 1: Log into Management Interface
Log into Management Interface using your username and password. This opens the dashboard of your Management Interface.
Step 2: Open Localisation
Click Localisation. This opens localization configuration options.
Step 3: Open Translations
Key points
Translations are stored on our platform. They can be applied to WebShop, PocketShop and SalesRep.
Each translation is a pair containing a global tag and a piece of text.
Select Translations. This opens a table containing all translations that you can edit.
Action 1: Edit an existing translation
Locate and click Edit to the right of the Global Tag that you wish to change.
Enter the new term you wish to use in the field under Translation.
Click Save. This updates the field label and labels the field as having been updated.
Example
Suppose you wish to update the text of "Clear Cart" to "Empty Cart". Locate and click Edit to the right of the Global Tag that you wish to change, update the term under String and click Save.
What do your customers see in WebShop after you update a Global Tag?
Action 2: Import file
Update the fields using the standard format for a translations spreadsheet.
The translations spreadsheet must be an Excel file (xls or xlsx) where:
First column contains the Global Tag
Additional columns contains the text for each language currently configured in your system
Click Import.
Click Select Translations Spreadsheet and select the translations spreadsheet from the file browser.
Click Submit. This updates translations with what is contained in the uploaded spreadsheet.
Action 3: Export file
To export some or all of listed translations, click Export in the top right of the Translation configuration screen.
Select which translations you wish to export.
Click Submit. This downloads a spreadsheet of existing translations.
The translations spreadsheet has a standard format, as follows:
First column contains the Global Tag
Additional columns contains the text for each language currently configured in your system