Let's troubleshoot
Extra information to help you troubleshoot our software
Pinned articles
More information on our password policy
Find out more about why we’ve updated our password policy and how it affects you.
What criteria is required to create passwords in Management Interface?
Discover the criteria to use when creating passwords in Management Interface.
Help categories
I have a question
Click here if you've questions about how our products work.
I have an issue with Pages
Click here if you've questions about Pages, or how to manage your content.
I have an issue with Pricing
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I have an issue with Products
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I have an issue with Categories
Click here if you have questions about how to manage your category structure.
I have an issue with Orders
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I have an issue with integrating an external tool
Click here if you've questions about integrating an external tool with your Aphix product.
I have an issue with my mobile app
Click here if you've questions about either SalesRep or PocketShop.
I have another issue
Click here if you’ve got a question which doesn’t appear under any other category.